1, on behalf of the consumer to install, debug products; service diversification of the content
2, according to consumer requirements, such as the use of technical guidance;
3, to ensure the supply of spare parts for maintenance;
4, responsible for maintenance services, and provide regular maintenance, regular maintenance;
5, for consumers to provide regular telephone return visit or home visits;
6, the product of "Three Guarantees", that is, repair, replacement, Baotui (many people think that product service is for the "Three Guarantees", which is a narrow understanding);
7, dealing with consumer letters and visits as well as telephone complaints, to answer consumer advice. At the same time in a variety of ways to collect consumer opinions on product quality, and timely improvement in accordance with the situation. |